All orders are subject to the conditions set out below.
When you place an order with this website, we will send you an e-mail containing the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send e-mail confirmation to you that we have dispatched that product to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
We aim to be as accurate and honest as possible with our descriptions so that you know exactly what you are buying and ensure there are no nasty surprises. There is of course a subjective element to describing the condition of items, so if something is not as clear as it should, be please ask for clarification. It's not normally possible or desirable to restore items to perfect as new condition, so unless otherwise stated you should expect items to have some character - small amounts of age related wear and tear, such as light scratches, tiny chips/dings, minor marks and slight colour variations. These won't detract from the overall appearance and are generally only noticeable on close inspection.
If you are not completely satisfied with your item, you have the right to cancel the contract for a purchase within a period of 30 working days, beginning with the day after the day on which the item is delivered. To return an item, please contact us to let us know you wish to return it, then arrange its return so that we receive it within 30 working days after the day of the date that the item was delivered to you. You can usually use the same courier that delivered the items to you. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, we have made a significant error describing the item or the item was damaged during the outbound delivery. If we do not receive the item back from you, we may arrange for collection of the item at your cost. We regret that we cannot accept returns of any items that are not in the condition we sent them, unless the damage was caused during outbound delivery. As soon as we receive the returned item, we will refund the relevant amount. If we delivered the item to you in error, we have made an error describing the item or was damaged during the outbound postage, we will also pay the cost of return delivery. If you do return an item, please contact us first and let us know why, so that we can continually improve our service. These terms do not effect your statutory rights.
We list availability information for products sold by us on the website, which cannot be guaranteed for accuracy.
When ordering goods from this website for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.